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If you purchased DIAL COMPLETE®, you may be eligible to receive a payment from a class action settlement.
March 1, 2021 — Objection Deadline
March 15, 2021 — Opt Out Deadline
May 4, 2021 at 9:00 AM — Settlement Approval Hearing
August 1, 2021 at 11:59 PM — Claim Form Deadline
The parties to a legal action (“Action”) involving DIAL COMPLETE® antibacterial soap formulated with the active ingredient triclosan and/or using the “Kills 99.99% of Germs” advertising claim (“Dial Complete”) have reached a proposed settlement (“Settlement”) that may affect your rights.
If the Superior Court of Quebec (“Court”) approves the Settlement, the Settlement will: (i) resolve litigation involving allegations that Henkel Consumer Goods Canada Inc. and The Dial Corporation (“Respondents”) violated laws regarding the marketing and sale of Dial Complete in Canada; and (ii) provide a payment to Eligible Claimants who purchased Dial Complete in Canada on or before January, 29, 2021 (“Settlement Payment”).
The Court has authorized the Action as a class proceeding for the purpose of settlement only. The Court has also scheduled a date for a hearing to determine whether the Settlement should be approved (the “Settlement Approval Hearing”). The Settlement Approval Hearing will take place on May 4, 2021. If the Court decides to approve the Settlement, it will issue a Notice of Settlement Approval.
To receive a Settlement Payment, you must file a Claim Form. Claim Forms will be available on this website after the Settlement Approval Hearing if the Settlement is approved. Claim Forms must be submitted online or by mail no later than 75 days following the date on which the Settlement is approved (“Claim Form Deadline”). If you wish to file a Claim Form, it is your responsibility to check the Settlement Website to determine the outcome of the Settlement Approval Hearing. If you wish to receive a notice by email regarding the outcome of the Settlement Approval Hearing and the commencement of the claims process, you may register your email address now on the Register page.
By filing a Claim Form, you will be giving up your rights to sue the Respondents over the allegations made in the Action. If you wish to preserve these rights, you must take steps to “opt out” of the Settlement by March 15, 2021. Instructions for opting out of the Settlement are contained in this notice and the Settlement Agreement, which can be found on the Important Documents page.
The notice has been approved by the Court. Its purpose is to provide Canadian residents who purchased Dial Complete on or before January 29 with information about the Action, the Settlement, and their legal rights and options (summarized below) before the Court decides whether to approve the Settlement.
|YOUR LEGAL RIGHTS AND OPTIONS IN THE SETTLEMENT|
File a Claim Form if the Settlement is Approved
|Only Eligible Claimants will receive a Settlement Payment. Give up your rights to ever sue the Respondents over the allegations made in the Action.|
|Get no Settlement Payment. Give up your rights to ever sue the Respondents over the allegations made in the Action.|
Object to the Settlement
|Write to the Court by March 1, 2021 about why you think the Settlement is unfair, unreasonable or inadequate.|
Attend the Settlement Approval Hearing on May 4, 2021 at 9:00 AM
|Ask to speak in Court about the fairness of the Settlement.|
Opt Out by March 15, 2021
|Get no Settlement Payment. This is the only option that preserves your right to sue the Respondents over the allegations made in the Action.|